Privacy Policy

Blackboard Gulf Solutions LLC ("we," "us," or "our") is committed to protecting the privacy and security of users of our site and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our online platform, including compliance with applicable data protection laws such as the General Data Protection Regulation (GDPR) and other relevant privacy regulations.

Information We Collect
We collect various types of information to provide, maintain, and improve our services, including:

• Personal Data: Information that identifies you personally, such as your name, contact details, job title, and company name when you register, request services, or communicate with us.
  
• Usage Data: Information about how you access and use our services, including IP addresses, browser type, pages visited, and interaction with our platform.
  
• Technical Data: Device and system information, including operating system, type of device, and software versions.
  
• Cookies and Tracking Technologies: Data collected through cookies and similar tracking technologies to enhance your experience and analyze site usage.

How We Use Your Information
Your information is used to:
- Provide, operate, and maintain our services and platform functionality.
- Facilitate communications, respond to inquiries, and offer customer support.
- Customize and improve user experience, including content presentation and service features.
- Conduct analytics and research to improve our offerings.
- Comply with legal obligations and enforce our terms and conditions.
- Manage marketing and promotional communications where permitted by law.

Legal Basis for Processing
Under applicable data protection laws, including the GDPR, we rely on one or more of the following legal bases to process your personal data:
- Your consent, when you have given it freely for specific purposes.
- Performance of a contract or pre-contractual measures with you.
- Compliance with legal obligations to which we are subject.
- Legitimate interests pursued by us, balanced against your rights and freedoms.

Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with:
- Service providers and partners that perform services on our behalf, such as IT support, hosting, and analytics.
- Regulatory authorities or law enforcement when required by law or to protect legal rights.
- Affiliates and subsidiaries for purposes consistent with this Privacy Policy.

International Transfers
Your information may be transferred to and processed in countries outside your own, including the UAE. We ensure that appropriate safeguards, such as data protection agreements, are in place to protect your data when transferred internationally.

Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Data no longer required is securely deleted or anonymized.

Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal data, including:
- Accessing or obtaining a copy of the data we hold about you.
- Requesting correction or deletion of your personal data.
- Objecting to or restricting processing of your data.
- Withdrawing consent where processing is based on consent.
- Data portability in a structured, commonly used format.
- Lodging a complaint with a supervisory authority if you believe your rights have been violated.

Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking
Our site uses cookies and similar technologies to distinguish you from other users, improve functionality, and analyze traffic. You can control cookie settings through your browser preferences, but disabling cookies may affect some features of the platform.

Children’s Privacy
Our services are not directed at children under the age of 16, and we do not knowingly collect personal information from minors. If we become aware of the collection of personal data from a child without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. We encourage you to review this document regularly to stay informed about how we protect your information.

Contact Information
For questions or requests related to this Privacy Policy or your personal data, please contact us at:

Blackboard Gulf Solutions LLC
Office 305
Al Wasl Road, Jumeirah 1
Dubai, Dubai Emirate
Dubai 23456
United Arab Emirates

We are committed to addressing your concerns and ensuring your privacy rights are upheld.